Privacy Policy

1. Who we are

Fare Window ("we", "us", or "our") is a flight fare monitoring service. We operate the website farewindow.com and related services. If you have any questions about this policy, contact us at privacy@farewindow.com.

2. What information we collect

We collect the following information when you use Fare Window:

• Account information: Your email address and password when you create an account.
• Search preferences: Flight routes, travel date windows, cabin class, and other search settings you configure.
• Report preferences: Your preferred report delivery time and display currency.
• Payment information: Payments are processed by Stripe. We do not store your card details — only a record of your plan and transaction status.
• Usage data: We use Google Analytics to collect anonymized information about how visitors use the site (pages visited, session duration, general location). This data does not identify you personally.

3. How we use your information

We use the information we collect to:

• Run your daily fare searches and deliver fare reports to your email.
• Process payments and manage your subscription.
• Send transactional emails (fare reports, search completion notices, account alerts).
• Improve the service based on anonymized usage patterns.

We do not sell your personal information to third parties.

4. Email communications

By creating an account, you agree to receive transactional emails including your daily fare reports and search notifications. These are core to the service and cannot be opted out of while your fare tracker is active. You can delete your account at any time to stop all emails.

5. Third-party services

We use the following third-party services:

• Stripe — payment processing. Subject to Stripe's Privacy Policy.
• Google Analytics — anonymized usage analytics. Subject to Google's Privacy Policy.

6. Data retention

We retain your account data and fare history for as long as your account is active. If you delete your account, your personal data and search history are permanently removed within 30 days.

7. Your rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.

To exercise any of these rights, email us at privacy@farewindow.com.

8. Security

We use industry-standard security practices to protect your data, including encrypted connections (HTTPS) and secure password storage. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Governing law

This policy is governed by the laws of Canada. By using Fare Window, you consent to the collection and use of your information as described in this policy.

10. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the site. Continued use of Fare Window after changes constitutes acceptance of the updated policy.